Axa has launched AXA Health Solutions, a one-stop service for Italian patients to access quality health services, which is available for an annual subscription fee. It includes features such as 24/7 medical video-consultation, remote prescription orders, and home delivery of medicines.
UnitedHealthcare announced it will increase the amount of data collected from digital devices as a tool for managing chronic illnesses. The data is used to generate holistic health profiles, which is then used to recommend personalized support for the participating patients.
Starr Insurance has launched a Facebook Messenger-based chatbot in Hong Kong to sell single trip and annual travel insurance. The AI-enabled chatbot asks a series of questions to customize a travel insurance plan which the customer pays for with a credit card, all without leaving the chat.
According to a study by Forrester, 73% of insurers believe they are going through a period of digital transformation. The findings suggest that insurers are aiming to mirror disruptors’ “customer obsession” as people change the way they shop, travel, and manage their finances.
Vietnamese tech group FPT will launch a digital insurance venture with Germany’s Allianz. The venture is based on a memorandum of understanding signed by FPT Chairman Truong Gia Binh and Allianz board member Sergio Balbinot during the World Economic Forum annual meeting.
QBE’s fourth annual survey of Singaporean small and medium enterprises (SMEs) revealed that these businesses are hesitant or unable to implement cyber protection measures and digital payment offerings, as well as to take advantage of government support for digitalisation.
Prudential plc Singapore has launched the 3rd edition of its PRU F integrate partnership, strengthening its links with Tech startups. The program-me seeks to collaborate with technology companies to find solutions that solve business challenges and enhance the customer experience.
AXA is targeting the travel insurance market in China with a new offering that is integrated directly into the WeChat mobile app. AXA plans to offer a one-click travel insurance plan through WeChat Go at every step before, during, and after a user’s trip.
USAA has joined the Geospatial Intelligence Center (GIC), an insurance industry consortium spearheaded by the National Insurance Crime Bureau (NICB). USAA will now gain access to advanced imaging and data, enabling enhanced underwriting and faster response during disasters.
Manulife Singapore has launched the Digital Stars platform, which provides its agents with a personalized and verified website where customers can contact them. The platform has real-time chat functions and allows customers to select the agents they want to work with.
Ping An P&C Insurance has launched a credit-based motor insurance claims system nationwide. According to the Chinese insurance giant, this system will make it easier for car owners to lodge claims and encourage good driving habits.
Aviva Canada has launched an automatic first notice of loss (FNOL) service. As part of the service, policyholders will also get SMS and email notifications for key information such as their claim number, claims adjuster contact information, and the status of their claim as it progresses.